With over 20 years' experience in Hotel reservations, Revenue Management and Distribution Janel brings her considerable knowledge of helping clients realize maximum
The course will introduce the audience to the overall focus on driving revenues and profits, with an insight on how each department is involved in the strategy. The focus will be on rooms revenue as the processes involved are more developed and sophisticated, but the course will also cover how the mix of customers effects other revenue streams, including F&B, Spa and meeting space, and how the principles of Revenue Management can be applied within other areas of the business.
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